Privacy Policy
How we collect, use, and protect your information when you use our website and services.
Information We Collect
When you place an order or interact with our website, we may collect certain information to process your order and provide our services. This may include:
- Full name and contact details you provide during checkout
- Delivery address and city for order fulfillment
- Mobile number for order confirmation and delivery coordination
- Email address if voluntarily provided during checkout
- Order details including selected products and payment preferences
How We Use Your Information
The information we collect is used solely to provide and improve our services:
- Process and fulfill your orders
- Contact you regarding your order status and delivery
- Provide customer support when needed
- Improve our website, products, and services
- Maintain accurate order records
We do not sell, trade, or transfer your personal information to third parties for marketing purposes.
Order Processing
All order information submitted through our website is stored securely and used only for the purpose of processing and delivering your order. Your order details are kept confidential and are only accessible to authorized Nuve Life staff responsible for fulfillment.
Customer Support
When you contact us for customer support, any information you provide will be used solely to address your inquiry and improve our service. Support communications are kept confidential.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is restricted to authorized personnel only.
Cookies & Website Usage
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our website. You may choose to disable cookies through your browser settings; however, this may affect certain website functionality.
Third-Party Services
Our website may use third-party services such as analytics tools, payment processors, and delivery services. These third parties have their own privacy policies. We only share the minimum necessary information required to fulfill your order or operate our website.
Your Privacy Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. If you have any concerns about how your information is being used, you may contact us through our website. We will respond to all valid privacy requests in a reasonable timeframe.
Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed.