Nuve Life — Policy

Refund Policy

Customer satisfaction is important to us. Please read our refund conditions below.

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📅
14-Day Refund Window

Request within 14 days of receiving the product.

✅
Money Back Assurance

Eligible refunds are processed after product return.

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Return Required

Returned product required before refund processing.

Refund Conditions

We want every customer to be satisfied with their Nuve Life purchase. If you are not fully satisfied, you may be eligible for a refund under the following conditions:

  • Refund request must be submitted within 14 days of receiving the product.
  • The product must be returned to us before the refund is processed.
  • Returned items should be in acceptable condition.
  • Once the returned product is received and inspected, the refund process will begin.
  • Eligible refunds will be issued back to the customer.

How the Refund Process Works

1
Submit Your Request

Contact us within 14 days of receiving your order to initiate a refund request. Provide your order details for reference.

2
Return the Product

Our team will provide return instructions. The product must be returned in acceptable condition.

3
Product Inspection

Once we receive the returned product, our team will inspect it to confirm refund eligibility.

4
Refund Issued

Eligible refunds will be processed and issued back to the customer promptly.

Important Notes

  • Refund requests submitted after the 14-day window may not be eligible.
  • Products must be returned before any refund is processed.
  • Nuve Life reserves the right to assess the condition of returned products before approving a refund.
  • This policy applies to purchases made through nuvelife.com.
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14-Day Money Back Guarantee — Full Conditions

NuveLife offers a 14-Day Money Back Guarantee. To ensure a smooth refund experience, please review the following conditions:

  • You must contact our support team first before returning any product, so we can guide you and confirm eligibility.
  • Proof of purchase is required for all refund and return requests.
  • Return shipping charges are paid by the customer.
  • Opened products may be submitted for a refund eligibility review; each case is assessed fairly.
  • Refund requests must be made within 14 days of receiving your order.

To start a refund, contact support@nuvelife.com or WhatsApp +92 330 3364400. Our support team is available 24/7.